How we use your information.

Report requests and messages

When you request a report, we store your name, email, phone number, business names, cities, any websites provided, additional services requested, billing country, plan, number of businesses and any coupon code. We also save an order reference, a private confirmation link and the dates associated with the order. Customer enquiries are stored in our support inbox and queued for an email notification to our team. The notification includes the enquiry, contact details and the page it was submitted from.

We use this information to process your order, request and verify payment, and provide the report. Entering business details leads to a separate payment step. A confirmation email may be sent if email delivery is enabled; otherwise our team follows up with you.

Website project enquiries

The project enquiry form saves your contact details, business name or idea, location, requested services, any website or phone number you provide, and project notes in our support inbox. We use them to discuss the project and prepare a quote.

Advertising enquiries

When you request an advertising proposal, we store your contact details, business information, target market, goals, budget and project notes. We use this information to assess your enquiry and prepare a proposal. An email notification with these details is queued for our team.

Information used in an assessment

We may send public business details and test questions to the AI services included in your assessment. We save the answers, source links and recommended next steps with your report. The contact email and phone number entered only for your order are not automatically added to these questions. A public business phone number or address may be used to check whether an answer is accurate.

Payment and accounts

You do not need a customer account to request a report. When available, card checkout is hosted by Stripe. We send Stripe your order reference, report price and contact email, and keep payment session identifiers and verified payment status. Stripe handles card details; AIRank does not store them. Invoice payments are arranged separately. Never send card numbers, banking passwords or account keys through our forms.

Who can access your information

Our order and support tools require administrator sign-in. Keep your private confirmation and report links secure: anyone holding an authorized link may be able to read the information it contains. We do not sell your data.

Automatic deletion and a self-service deletion page are not available. To request access to your information or ask us to delete it, contact our team.

Optional advertising measurement

When Meta advertising measurement is enabled, we ask permission before loading its tracking tools or sending advertising events. Declining does not prevent you from requesting a report. With permission, Meta can receive visits to public pages and a report-request event. For matching, it may receive scrambled copies of your email and phone number, known as hashes. Hashing does not make this information anonymous. Meta’s tools may also receive browser information and set advertising cookies.

We exclude private report, payment, confirmation and admin pages from page tracking. An unpaid request is not reported as a purchase. Use Cookie settings in the footer to stop future browser advertising events. This does not remove events already sent. If you requested a report with permission, saved advertising information may also be used to report a later payment; contact support to withdraw that saved information before payment. We respect the browser privacy signal called Global Privacy Control. Your cookie choice is stored for up to six months.

Other browser storage

We use temporary browser storage to recognize retries of the same report request and remember whether a help message has appeared. Administrator sign-in uses a session cookie. These tools are separate from optional advertising measurement.

Contact

For privacy questions, a copy of your information or a deletion request, contact our team or use the contact form. Include your order reference if you have one.